System Administrator 460 views

ansr – Bengaluru, Karnataka
Highly desirable
    • Win10 EUC support.
    • Office 365 support (Exchange Online, Office Pro 2016, OneDrive for Business, Skype for Business Online).
    • Skype meeting room support / Polycom device support.
    • EUC troubleshooting/problem solving (OS, desktop apps, network connections etc.)
    • Machine imaging in a Standard Operating Environment (SoE).
    • SIP Telephony (softphone/handset) – basic support/troubleshooting.
    • Hardware setup / vendor engagement (e.g. resolving warranty claims, coordinating new purchases).
    • Mobile devices / 4G services.
  • Basic understanding of enterprise infrastructure including; networks, firewalls, AD/users/group management, internet services.
  • SCCM (basic use).
  • MacOS EUC support.
  • Printing support (print server / print devices).
  • App deployment.
  • Service-Now (knowledge of use).
  • Managing site assets / pool stock.
  • Racking and stacking appliances (e.g. mounting in a cabinet and connecting CAT6/Fibre).
Nice to have
  • Powershell scripting.
  • User / MBX provisioning.
  • 3rd level support experience.
  • AWS (connecting, troubleshooting).

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